PLEASE NOTE: The Resort will be undergoing a suite renovation scheduled from *10/27 – 01/28/2020. The lobby level and Resort amenities will continue to be open for business and are not impacted by construction. In an effort to reduce any inconvenience to our guests, times for construction on guest room floors will be limited to 9:00 am to 6:00 pm. *Renovation dates are subject to change.
Yes you may! For this, a Credit Card Authorization form must be completed 3 days or more prior to the arrival date if the party responsible for payment of the stay will not be present at the time of check-in with credit card and proper identification. Call our reservations team (954-874-4444) to receive a secure online link for this form of payment. View our complete check-in policies
Cancellations and reschedules are permitted for any guests who book their reservation directly with the resort. Any guests that need to cancel or reschedule their stays should do so 72 hours or more prior to arrival. If cancellations or reschedules occur less than 72 hours prior to arrival, a one-night deposit will be charged. Reservations booked via “Pay Now” option are non-refundable. Third party reschedules and cancellations are not guaranteed and must be requested of the original booking source. View all resort policies.
At just 7 miles away, Fort Lauderdale International Airport (FLL) is the closest and most convenient airport to Paradise. Miami International Airport (MIA) is located 24.5 miles away. View nearby attractions.
Our resort does not offer a shuttle service, however there are ample taxis available at all nearby airports. We recommend using a rideshare car service for return transportation to the airport. Expect to pay between $25 – $40 each way for FLL Airport transport, not including gratuity. Note that pricing varies based on service timing.
Check-in time is 4PM. If you arrive early and your room is available, we will be able to offer early check-in. Due to the popularity of the resort, check-in before 4PM may not be possible, however we can store your bags until your room is ready and invite you to enjoy the resort’s amenities.
View our complete check-in policy.
Guests must be 21+ years of age to check-in, and will need to provide a valid form of identification and credit card. At check-in, we authorize room, tax and resort fees. A $100 per day authorization hold will be applied to every reservation for incidental spend. If no incidental spends are acquired, these funds will be released upon checkout.
Check-out time is at 11AM. Late check-out requests must be made to our Guest Services team (Phone: 954-874-4511) on the day of your departure. Please note that additional fees may apply. Due to the popularity of the resort, however, late check-out requests are not commonly granted. We are happy to store your bags until you are ready to depart!
The resort fee includes two complimentary bottles of water per day, complimentary resort-wide WiFi access, Business Center access (9th Floor), two beach chairs and one beach umbrella rental daily, daily beach towels at the activities desk, complimentary bicycle rentals at the activities desk, concierge services, 24-hour access to our FINS UP! Fitness Center (located on level 2 north), guest laundry access (located on level 2 north), and daily e-newspapers (available within our guest app). View all resort policies.
In order to have access to our pools, wristbands are provided to registered hotel guests. Rooms with 2 queen beds permit a maximum of four pool-access wristbands each day. Rooms with a king bed permit a maximum of three pool-access wristbands each day. View more info about our pools.
It’s for the turtles! Nearly 70% of our nation’s sea turtle nesting takes place on Florida beaches, and Broward County is one of the largest single hatchling areas of the entire Floridian coast. One of the largest threats to turtle hatchlings is artificial lighting, which can cause adult and hatchling sea turtles to become confused and crawl the wrong direction on the beach during this critical time. Artificial light can even deter adult female turtles from nesting on a beach altogether. All of our pool decks comply with guidelines as we play our role in helping to replenish natural habitats and population counts for all local sea turtles. View more info about our pools.
We do have connecting rooms, however availability of these are limited and therefore not guaranteed. In order to request connecting rooms, one room needs to have a king bed, the adjoining room needs to have two queen beds, and both rooms need to fall into the same room category. Our guest suites do not connect to any non-suite guest room. View all guest room types.
Most of our Partial Ocean View rooms face towards the south, whereas most of our Deluxe Partial Ocean View rooms face to the north – however, both room types are also located inside our resort’s U-shape (facing our 11th floor pool terrace). Rooms inside this U-shape located closer to the ocean are called Deluxe View rooms. For those seeking a direct view, these are our Paradise Ocean Front rooms or our Superior Ocean Front Corner rooms. View all guest room types.
Rooms on the 11th floor pool deck are called Partial Ocean View. For rooms booked directly with our resort, we are able to reserve a room in this room category and add a note to your reservation requesting 11th floor placement (call 844-562-5625 to request this), however this accommodation is not guaranteed as it is based on room availability upon your arrival to the resort. View all guest room types.
Each guest room features an electronic “cooler,” however this should not be used for perishable items. If you require to store perishable items, you may request a complimentary mini-fridge for usage during your stay, however these are limited in supply, first-come first-served, and therefore not 100% guaranteed. Microwaves are not featured or provided within our guest rooms.