PLEASE NOTE: The Resort will be undergoing a suite renovation scheduled from *10/27 – 01/28/2020. The lobby level and Resort amenities will continue to be open for business and are not impacted by construction. In an effort to reduce any inconvenience to our guests, times for construction on guest room floors will be limited to 9:00 am to 6:00 pm. *Renovation dates are subject to change.
WELCOMING GUESTS BACK WITH OUR COMMITMENT TO HEALTH AND SANITATION
Margaritaville Hollywood Beach Resort follows the American Hotel & Lodging Association’s Safe Stay guidelines. Fully vaccinated guests do not need to wear a mask while at the property. We ask that unvaccinated guests continue to wear face-coverings and practice physical distancing at all times in public settings.
Fostering a shared responsibility for the well- being of our staff, guests and community has been part of our Resort’s and the Margaritaville brand’s guiding principles. As we welcome guests and team members back to our Resort and restaurants, we stand committed to our passion of creating and delivering fun and escapism, in a safe, comfortable environment.
Our Resort received comprehensive health and sanitation protocols and completed a 172-point verification process prior to reopening which includes health training for all management and staff returning to work.
While we continue to monitor the COVID-19 situation, please be assured that our commitment to cleanliness, sanitation, and the safety of our guests and team members remains our highest priority.
Fully vaccinated guests do not need to wear a mask while at the property. We ask that unvaccinated guests continue to wear face-coverings and practice physical distancing at all times in public settings.
Guests are encouraged to enjoy the outdoor spaces our Resort is known for, whether by the ocean, poolside or other scenic areas. We have created additional outdoor seating in restaurant venues; while indoor spaces and common areas have been reconfigured, floor clings and social distancing markers have been placed throughout the Resort to support distancing with ease. Hand sanitizer stations are available for all team members and guests throughout the property.
Cleanliness is top of mind for the team at our Resort. All venues are continuously cleaning, disinfecting, and sanitizing using COVID-19 approved products. Every surface in all common areas are disinfected after each use. Kitchens receive a daily deep cleaning and soiled linens and towels are transported in sealed, single-use plastic bags. All food and beverage self-service, grab-and-go, and buffet areas have been removed to ensure a germ-free environment.
Single-use menus, Digital menus and Touchless ordering solutions are all available in our restaurants. Our hosts are managing the number of guests arriving in order to seat according to social distancing.
Providing a clean, disinfected and sanitized room to every guest, every time remains paramount to our ongoing room service. To ensure that we are keeping every room sterile and safe for every arrival, we have implemented the following changes:
Increased sanitation efforts have been implemented which include the use of disinfectant products approved by EPA (Environmental Protection Agency) specifically for use against emerging viral pathogens for ongoing cleaning of guest rooms. Increased attention is being paid in particular regard to high-touch areas throughout the resort including our guest rooms.
Due to Margaritaville safety practices, stayover room services have been temporarily suspended. Towels / linen / shower amenities will be placed at your guestroom door upon request.
Glassware in rooms has been replaced with disposable cups
Ice will be delivered to your room upon request by dialing in-room-dining (ext. 4545).
Other small changes may be implemented to minimize high-touch items from display within guestrooms.
Contactless hand sanitizing stations have been installed throughout the resort for the added health and safety of all guests and team members. Our staff additionally uses electrostatic sprayers for sanitization of public areas.
All team members received comprehensive training on COVID-19 safety and sanitation protocols prior to returning to the Resort. Appropriate PPE is worn by all team members to be worn in adherence to state or local regulations and guidance. Training on how to properly use and dispose of all PPE has been mandatory.
Any team member showing symptoms of COVID-19 is sent home and welcomed back when it is safe for them to return, as deemed by a medical professional.
While at work, team members are required to wash hands at least once every 60 minutes.