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Welcoming guests back with our commitment to Health and Sanitation

In accordance with the Broward County Executive Order, guests are required to wear face masks in all areas of the resort and at all times, unless in the process of eating or within guest pools / the ocean.

Fostering a shared responsibility for the well- being of our staff, guests and community has been part of our Resort’s and the Margaritaville brand’s guiding principles. As we welcome guests and team members back to our Resort and restaurants, we stand committed to our passion of creating and delivering fun and escapism, in a safe, comfortable environment.

Our Resort received comprehensive health and sanitation protocols and completed a 172-point verification process prior to reopening which includes health training for all management and staff returning to work.

Our Resort’s precautionary standards have been carefully developed based on guidance from the Centers for Disease Control (CDC), World Health Organization (WHO), Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), the National Restaurant Association (NRA) and American Hotel and Lodging Association (AHLA):

Social Distancing

Guests are encouraged to enjoy the outdoor spaces our Resort is known for, whether by the ocean, poolside or other scenic areas. We have created additional outdoor seating in restaurant venues; while indoor spaces and common areas have been reconfigured, and floor clings and signage have been placed throughout the Resort to support distancing with ease.

Cleanliness & Food Safety

Cleanliness is top of mind for the team at our Resort. All venues will clean, disinfect, and sanitize using COVID-19 approved products. Every surface in all common areas will be disinfected after each use. Kitchens will receive a daily deep cleaning and soiled linens and towels will be transported in sealed, single-use plastic bags. All food and beverage self-service, grab-and-go, and buffet areas have been removed, and are now handled by our Resort’s team members to ensure a consistent, germ-free environment.

Room Cleanliness Practices

Providing a clean, disinfected and sanitized room to every guest, every time remains paramount to our ongoing room service. To insure that we are keeping every room sterile and safe for every arrival, we have implemented the following changes:

  • Due to local government mandates, stayover room services have been temporarily suspended. Towels / linen / shower amenities will be placed at your guestroom door upon request.
  • Glassware in rooms has been replaced with disposable cups
  • Ice will be delivered to your room upon request by dialing in-room-dining (ext. 4545).
  • Other small changes may be implemented to minimize high-touch items from display within guestrooms.

Areas And Amenities Ready To Welcome You Back

As we open areas of our hotel, we will post them here so you can prepare for your visit.

  • Lone Palm, LandShark and License To Chill Pools  | Open Sunrise to Sundown
  • JWB Prime Steak and Seafood | Thurs and Sun, 5PM – 10PM | Fri and Sat, 5PM – 11PM
  • LandShark Bar & Grill | 11AM – 11PM
  • Poolside Service | 11AM – Sundown
  • Margaritaville Coffee Shop | Daily, 6:30AM – 6PM
  • In-Room Dining | 6AM – 11PM
  • Live Life Like A Song – Island Retail Store | Daily, 8AM – 6PM
  • Waterway Adventures (Kayak and Paddleboard Rentals) | 10AM – 6PM
  • Beachfront Parking Garage | Open – Self Parking Only
  • St. Somewhere Spa – Thurs-Sun, 9AM – 4PM
  • Fins Up! Fitness Center – Daily, 6AM – 6PM
  • FlowRider Double Surf and Bodyboard Machine | Mon-Thurs 11AM – 7PM • Fri-Sun 10AM – 7PM
  • Historic Hollywood Beach and Broadwalk  – open with social distancing requirements in effect

Dedicated Health & Sanitation Leads

Our Resort has a designated Health & Sanitation Lead, responsible for implementing and enforcing standards across all latitudes.

Commitment to our Team Members

All team members will receive a wellness check when reporting into work each day, as determined by federal and state guidelines.  Team members will also be provided with appropriate safety gear for their positions.  Any team member showing symptoms of COVID-19 will be sent home and welcomed back when it is safe for them to return, as deemed by a medical professional.

For any additional information prior to your visit, please do not hesitate to contact us at [email protected].

More Info About Our Resort’s Health and Safety Commitment

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